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SHERIDAN
Enfield, NH | Full Time
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Customer support representative
SHERIDAN Enfield, NH
$58k-74k (estimate)
Full Time | Building Construction 8 Months Ago
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SHERIDAN is Hiring a Customer support representative Near Enfield, NH

Assistant Account Manager

Sheridan. Be part of something greater. Your career awaits join us!

LOCATION : Hanover, NH

As one of the leading print and publishing service providers in the nation, Sheridan prints everything from popular magazines and catalogs, to prestigious medical and scientific journals, and so much more.

A career at Sheridan is so much more than just a job. We work hard, we have fun, and we are proud of what we do.

Job Summary :

The Assistant Account Manager works under the direction of the Account Manager or Senior Account Manager to serve and interact with customers, prepare orders for production, and perform other clerical support.

Basic Qualifications :

  • Minimum high school diploma or GED along with some customer service experience.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Must possess a capacity and willingness to learn a variety of computer software applications including, but not limited to, order entry and job ticket systems.
  • Proficient with Microsoft Office Suite or related software.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times.

Schedule is Monday Friday, 8 : 30 AM to 5 : 00 PM 40 hours / week

Overtime pays time and a half after 40 hours per week

What's in it for YOU?

  • On-the-job training programs through Sheridan Academy.
  • Career advancement with an employer who supports your development.
  • Tuition reimbursement for approved coursework.
  • A best-workplace culture that fosters life-long friendships and encourages fun.
  • A successful and growing industry-leading company.
  • An employee referral program that pays you money.
  • Paid time off & holidays.
  • Competitive compensation.
  • Medical (PPO and HSA Plans), Dental, Vision.
  • Teladoc convenient no- or low-cost medical services.
  • Confidential and free EAP program for wellness and mental health.
  • Company-paid basic life, AD&D, and short-term disability insurance.
  • 401(k) retirement plan with company match.
  • A safe, values-based company that acts with integrity and respect for all.

If you need assistance or a reasonable accommodation to apply for employment, please contact the location HR Manager at 603-653-7314 or .

Last updated : 2024-04-18

Job Summary

JOB TYPE

Full Time

INDUSTRY

Building Construction

SALARY

$58k-74k (estimate)

POST DATE

09/29/2023

EXPIRATION DATE

07/16/2024

HEADQUARTERS

GARLAND, TX

SIZE

50 - 100

FOUNDED

2011

REVENUE

$10M - $50M

INDUSTRY

Building Construction

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If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Representative job description and responsibilities

Collecting and analyzing customer feedback can also be a part of their customer support representative task.

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Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Representative jobs

According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.

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Be as polite as possible when talking to clients over the phone.

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Consider using database to record activities and research product information.

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Learn to refer to other service or technical departments for follow up as needed.

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Understand the customer’s expectations.

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Step 3: View the best colleges and universities for Customer Support Representative.

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